Examining the Role of Social Capital Components on Explaining Organizational Pessimism

Document Type : Research Paper

Authors

1 Phd student of Leadership and Human Capital Department, Faculty of Management and Organizational Sciences, School of Management, University of Tehran, Tehran, Iran.

2 Prof. Public policy and public Administration Department, College of Management, Faculty of Public Administration & Organizational Sciences, University of Tehran, Tehran, Iran.

Abstract

Abstract
Purpose: The purpose of this research is to investigate the role of social capital components on explaining organizational pessimism as a behavioral challenge in Payam Noor universities in Guilan province.
Methodology: The present research in terms of method; It is quantitative, with comparative logic, and in terms of purpose, it is practical and developmental. The statistical population of the research, the centers of Payam Noor University in Guilan province were selected in the number of 23 centers, the total number of human resources (academic faculty and administrative staff) is 588 people, and 220 people were selected as a sample using the cluster sampling method based on Cochran's formula. became The data collection tool is a researcher-made questionnaire. The questionnaire used was obtained from an exploratory study. In order to analyze the data, the mean, standard deviation method was used in the descriptive statistics section by SPSS23 statistical software, and in the inferential statistics section, the structural equation modeling method was used using Smart PLS3 statistical software.
Research findings: The research findings indicate that the structural, relational and functional factors of social capital have an effect on organizational pessimism and explain it, and among the identified factors, the greatest intensity is related to the relational component, with the impact coefficient -0.672 and the factor load is 0.840.
Conclusion: The special achievement of the present research shows the importance that by improving relations and increasing interactions among employees and professors and supporting management of such communication, the field of pessimism will be reduced to a great extent. Based on this, in terms of application, it can be claimed that by relying on the three elements of social capital, the level of organizational pessimism can be reduced in Payam Noor University, Guilan Province. Also, in terms of domestic research innovation with such a theme, it has not been seen in the country from a topical and spatial point of view.
Introduction
Considering that Payam Noor University is one of the active higher education centers in the country and provides a diverse range of services to students from various social categories, investigating negative behaviors and their consequences such as organizational pessimism and the prevalence of such malpractices , among its professors and employees, it can have long-term useful consequences for university managers and supervisors.
Also, considering the high amount of work that Payam Noor University employees do and the fact that the dominant organizational structure of Iran's government organizations is bureaucratic, there is no doubt that the issue of job burnout, one of the most important aspects of which is organizational pessimism among The employees of government organizations, especially the employees of universities and educational centers, are increasing, and if such issues and problems are not addressed, in the long term, it will lead to a decrease in the job performance of employees and a decrease in organizational productivity.
Therefore, dealing with behavioral issues with regard to the social capital component and playing its role can be very helpful. According to the explanations provided, the researchers in the current research are in line with answering this question, whether social capital can be the role of explaining behavioral dysfunctions such as organizational pessimism?
Case study
Payam Noor University of  Guilan Province
Materials and Methods
The current research follows the paradigm of positivism in terms of philosophical foundations, and its orientation is of an applied and developmental type, because it seeks to apply the findings in the same context as the statistical community under investigation, and on the other hand, it adds to the boundaries of organizational and behavioral knowledge. Also, in terms of the research approach, it is of a comparative type and it aims to test the hypotheses by using a framework and a conceptual model. Also, the nature of the current research is quantitative research and the research environment is field and the collected data were collected in the real environment. In terms of the goal, the current research aims to explain and describe the investigated phenomena, the horizon of the research is also cross-sectional. The statistical population of the research, the centers of Payam Noor University in Guilan province were selected in the number of 23 centers, the total number of human resources (academic faculty and administrative staff) is 588 people and 220 people were selected as a sample based on the Cochran formula by cluster sampling method. . The data collection tool is a researcher-made questionnaire. The questionnaire used was obtained from an exploratory study. In order to analyze the data, the mean, standard deviation method was used in the descriptive statistics section by SPSS 23 statistical software, and in the inferential statistics section, the structural equation modeling method was used using SmartPLS statistical software.
Discussion and Results
The research findings indicate that the structural, relational and functional factors of social capital have an effect on organizational pessimism and explain it, and among the identified factors, the greatest intensity is related to the relational component, with the impact coefficient -0.672 and the factor load is 0.840.
Conclusion
The special achievement of the present research shows the importance that by improving relations and increasing interactions among employees and professors and supporting management of such communication, the field of pessimism will be reduced to a great extent. Based on this, in terms of application, it can be claimed that by relying on the three elements of social capital, the level of organizational pessimism can be reduced in Payam Noor University, Guilan Province. Also, in terms of domestic research innovation with such a theme, it has not been seen in the country from a topical and spatial point of view.

Keywords


منابع فارسی
آریانی قیزقاپان، ابراهیم؛ زاهد بابلان، عادل؛ خالق خواه، علی و  معینی کیا، مهدی. (1399). ارتباط‌یابی نقش عوامل سازمانی بی‌عدالتی و بدبینی در طفره‌روی مجازی کارکنان دانشگاهی با شبکه عصبی مصنوعی، مدیریت سازمان‌های دولتی، شماره 4 (پیاپی 32)، 145-158.
افشانی، سیدعلیرضا؛ کبریایی، شیوا. (1399). بررسی رابطة سرمایة اجتماعی و بدبینی اجتماعی بین شهروندان شهر یزد. مجله علمی "مدیریت سرمایه اجتماعی، (4)7، 535-561.
امیرخانی، طیبه؛ پورعزت، علی اصغر. (1387). تاملی بر امکان توسعه سرمایه اجتماعی در پرتو عدالت سازمانی در سازمان‌های دولتی. مدیریت دولتی، 1(1)، 19-32.
رستگار، عباسعلی؛ باقری قره‌بلاغ، هوشمند؛ جباری، اقبال. (1398). تأملی بر نقش طردشدگی در محیط کار بر بدبینی سازمانی با تعدیل‌گری سرمایه روان‌شناختی (موردمطالعه: یک صنعت نظامی)، فصلنامه مدیریت نظامی، (74)19، 31-52.
زارعی ‌متین، حسن؛ شمسی، فاطمه؛ ادیب زاده، مرضیه. (1396). سرمایه اخلاقی مولد سرمایه‌اجتماعی. مدیریت سرمایه اجتماعی, 4(1 )، 27-44.
زرجو، شبنم؛ پورعزت، علی اصغر. (1401). شناسایی و کشف عوامل کاهنده‌ی بدبینی سازمانی و مهار آن با تاکید بر سرمایه اجتماعی، مدیریت منابع انسانی پایدار، (7)4، 261-233.
زرجو، شبنم؛ پورعزت، علی اصغر. (1402). ارائة الگوی توسعة سرمایة اجتماعی و کاربست آن در دانشگاه‌ها (مورد مطالعه: دانشگاه‌های پیام نور استان گیلان)، مجله علمی "مدیریت سرمایه اجتماعی، (2)10، 129-144.
 زرجو، شبنم. (1399)، شناسایی عوامل موثر بر بدبینی سازمانی با تکیه بر نقش سرمایه اجتماعی در دانشگاه پیام‌نور استان گیلان، پایان‌نامه کارشناسی ارشد، دانشگاه تهران.
شکرریز، جواد؛ نصر اصفهانی، علی؛ صفری، علی. (1400). الگوی بدبینی سازمانی در دانشگاه‌ها، فصلنامه مطالعات مدیریت راهبردی، (47)12، 155-187.
صالحی صدقیانی، جمشید؛ کرمی، حامد؛ قربانی پاجی، عقیل. (1398). تأثیر طردشدگی ادراک شده بر رفتارهای انحرافی کارکنان با نقش میانجی‌گر بدبینی سازمانی و تعدیل‌گر روان رنجوری. پژوهش‌های مدیریت انتظامی (مطالعات مدیریت انتظامی)، 14(2)، 195-216.
مرادی، مرتضی؛ جلیلیان، حمیدرضا. (1395). عوامل مؤثر بر بدبینی نسبت به تغییرات سازمانی و نتایج آن، مطالعات مدیریت بهبود و تحول ، (81)25، 123-150.
میرزایی، وحید؛ رحیم نیا، فریبرز مرتضوی، سعید؛ شیرازی، علی. (1397). بدبینی سازمانی پرستاران: مطالعه پدیدارشناسی. تحقیقات کیفی در علوم سلامت، 7 (1)، 88-102.
یزدان شناس, مهدی. (1395). نقش رفتار سازمانی مثبت‌گرا در رابطه بین رهبری تحول‌آفرین و بدبینی کارکنان،  پژوهش نامه روانشناسی مثبت، (1)2، 1-18.
 
References
Amirkhani, T., & Pourezat, A.A. (2008). A Survey of the Possibility of Development of Social Capital in the Light of Organizational Justice in Public Organizations. Journal of Public Administration, 1(1), 19-32. (In Presian)
Afshani, S. A., & Kebriyaei, S. (2020). The Evaluation of the Relationship Between Social Capital and Social Pessimism Among the Citizens of Yazd City. Social Capital Management7(4), 535-561. doi: 10.22059/jscm.2020.311762.2070.(In Presian)
Aryani ghizghapan, E., Zahed Babolan, A., Khaleghkhah, A., & Meinikia, M. (2020). Communicating the Role of Organizational Factors of Injustice and Cynicism in Cyber Loafing of Academic Staff with Artificial Neural Network. Public Organizations Management8(4), 145-158. doi: 10.30473/ipom.2020.54521.4170. (In persian)
Blanco, G., & Lourenço, A. (2022). Optimism and pessimism analysis using deep learning on COVID-19 related Twitter conversations. Information Processing & Management, 102918.
Boz Semerci, A. (2020). Roles of Employees' Social Capital in the Relationship Between Empowerment and Cynicism . Ege Academic Review , 20 (1) , 43-55 . DOI: 10.21121/eab.539372
Engbers, Trent A., Thompson, Michael F., Slaper, Timothy, F. (2017) .Theory and Measurement in Social Capital Research، Soc Indic Res (2017) 132:537–558 DOI 10.1007/s11205-016-1299-0.
Liu, X., Wang, Q., Liu, S., Liu, B., Kong, F., Zhang, W., & Li, H. (2023). The association between different dimensions of social capital and cognition among older adults in China. Journal of Affective Disorders Reports, 100466.
Mirzaei, Rahimnia, F., Mortazavi, S., & Shirazi, A. (2018). Nurses' Organizational Pessimism: A Phenomenological Study. Qualitative Research in Health Sciences, 7 (1), 88-102.
Moradi, M., & Jalilian, H. (2016). Review of Causes and Consequences Organizational Cynicism about Organizational Change. Management Studies in Development and Evolution25(81), 123-150. doi:10.22054/jmsd.2016.6783 (in persian).
Nafei, W. (2015). The role of psychological capital on job embeddedness and organizational cynicism: a study on Menoufia University hospitals. Journal of Management and Sustainability, 5(1), 50-74.
Nafei ,WA. Kaifi ,BA. (2013). The Impact of Organizational Cynicism on OrganizationalCommitment: An Applied Study on Teaching Hospitals in Egypt.  European Journal of Business and Management . 5(12): 131-148.
Nwanzu, C. L., & Babalola, S. S. (2019). Examining psychological capital of optimism, self-efficacy and self-monitoring as predictors of attitude towards organizational change. International Journal of Engineering Business Management11, 1847979019827149.
Ozgun Tarim,  Ayse H Selim Zaim, , Mehves, Dursun Delen. (2022).Social capital and organizational performance: The mediating role of innovation activities and intellectual capital, Healthcare Analytics,2022,100046, ISSN 2772- 4425. https://doi.org/10.1016/j.health.2022.100046. (https://www.sciencedirect.com/science/article/pii/S2772442522000168.
Rastegar, A., Bagheri Garbollagh, H., & Jabari, E. (2019). Reflection on The Role of Workplace Ostracism on Organizational Cynicism by Moderating Psychological Capital: The Military Industry, a Case study Abasali Rastegar. Military Management Quaterli, 19(74), 31-52. (in persian).
Rose, A., Duschinsky, R. and Macnaughton, J. (2017), “Cynicism as a strategic virtue”, The Lancet, 38(9): 692-693.
Salehi Sadeghiani, J.,  Karami, H., & Ghorbani Paji, A. (2019). The effect of perceived rejection on employees' deviant behaviors with the role of mediator of organizational pessimism and moderator of neurosis. Disciplinary Management Research (Disciplinary Management Studies), 14 (2), 195-216. https://www.sid.ir/fa/journal/ViewPaper.aspx?id=555981. (in persian).
shekarriz, J., Nasr Esfehani, A., & Safari, A. (2021). A Model for Organizational Cynicism in the Universities. Journal of Strategic Management Studies12(47), 155-187. (in persian)
Stratman, J. L., & Youssef-Morgan, C. M. (2019). Can positivity promote safety? Psychological capital development combats cynicism and unsafe behavior. Safety science116, 13-25.
Sungur, C., Özer, Ö., Saygili, M., & Uğurluoğlu, Ö. (2019). Paternalistic leadership, organizational cynicism, and intention to quit one’s job in nursing. Hospital topics97(4), 139-147.
Taştan, S., Küçük, B.A., & Işiaçik, S. (2020). Towards Enhancing Happiness at Work with the Lenses of Positive Organizational Behavior: the Roles of Psychological Capital, Social Capital and Organizational Trust. Postmodern Openings, 11(2), 192-225. https://doi.org/10.18662/po/11.2/170
Trinh, V. Q., Cao, N. D., Li, T., & Elnahass, M. (2023). Social Capital, Trust, and Bank Tail Risk: The Value of ESG Rating and the Effects of Crisis Shocks. Journal of International Financial Markets, Institutions and Money, 101740.
Ko, M.C. & Campbell, J.W. (2021), "Social capital, person-organization fit and cynicism: a multi-stage mediation model of turnover intention in public organizations", Employee Relations, Vol. 43 No. 4, pp. 936-954. https://doi.org/10.1108/ER-05-2020-0237
Villalonga-Olives, E., Wind, T. R., Armand, A., Yirefu, M., Smith, R., & Aldrich, D. P. (2022). Social capital based mental health interventions for refugees: A systematic review. Social Science & Medicine, 114787.
Woo, A., Joh, K., & Yu, C. Y. (2023). Making space and building social capital: Unpacking the relationships between community center use and social capital in urban regenerated neighborhoods in Seoul, Korea. Habitat International132, 102742.
yazdanshenas, M. (2017). Role of Positive Organizational Behavior in the Relationship between Transformational Leadership and Employees` Cynicism. Positive Psychology Research2(1), 1-18. doi: 10.22108/ppls.2017.21293 (In persian).
Zarei ‌ Matin, H., & Shamsi, F., & Adibzadeh, M. (2017). Ethical capital that generates social capital. Social Capital Management, 4 (1), 27-44. https://www.sid.ir/fa/journal/ViewPaper.aspx?id=353784. (In persian).
Zarjou, S., & Pourezzat, A. A. (2022). Identify and discover the factors that reduce organizational pessimism and control it with emphasis on social capital. Journal of Sustainable Human Resource Management4(7), 261-233. doi:10.22080/shrm.2022.4104(In persian).
Zarjou, S., & Pourezzat, A. A. (2023). Presenting the model of social capital development and its application in universities (Case of study: Payam Noor universities in Guilan province). Social Capital Management10(2), 129-144. doi: 10.22059/jscm.2022.345892.2327(In persian).
Zarjou, Sh. (2020), Identifying factors on organizational pessimism based on the role of social capital in Payam Noor University, Guilan Province, Master's thesis, University of Tehran. (In persian).
Zhang, W. (2022). Social capital, income and subjective well-being: evidence in rural China. Heliyon, e08705.
Zou, T., Su, Y., & Wang, Y. (2018). Examining relationships between social capital, emotion experience and life satisfaction for sustainable community. Sustainability10(8), 2651.