کشف و احصاء مکانیزم های استقرار نظام جانشین پروری در سازمان های دولتی

نوع مقاله : مقاله پژوهشی

نویسندگان

استادیار دانشکده مدیریت و علوم نظامی دانشگاه امام علی (ع)، تهران، ایران.

چکیده

در عصر جدید منابع انسانی از دارایی­های بسیار ارزشمند سازمان­ها می ­باشد. کارشناسان منابع انسانی در سازمان­ها دولتی برای حل مشکل کارمندیابی تکیه بر منابع داخلی و مدیریت جانشین­پروری را پیشنهاد می­کنند. پژوهش حاضر به دنبال بررسی این مسئله است که چه مراحلی برای استقرار نظام مدیریت جانشین ­پروری در سازمان­ها نیاز است. در پژوهش حاضر از روش کیفی استفاده شده است. داده­ های پژوهش با استفاده از مصاحبه ­های نیمه ساخت یافته با 19 تن از مدیران ارشد شاغل در سازمان­های دولتی جمع آوری گردیده است. تحلیل داده ­ها از روش تماتیک مبتنی بر کدگذاری( 3مرحله­ای) با استفاده از نرم­افزار Nvivo انجام شده است. روایی تحقیق مبتنی بر نظر اساتید  وخبرگان حوزه منابع انسانی و پایایی از تکنیک"زاویه ­بندی" مبتنی بر بازبینی مستمر مورد تایید قرار گرفت. یافته‌های پژوهش بیانگر این است که استقرار نظام مدیریت جانشین پروری مشتمل بر هفت تم اصلی می­باشد که بصورت فرآیندی و تدریجی اتفاق می­ افتد که شامل فرهنگ سازی سازمانی، بسترسازی در جهت اجرای نظام جانشین ­پروری، اجرای سیستمی متعهدانه، تعیین خط مشی‌ها، ارزیابی کاندیداها به منظور استقرار نظام شایسته­ گزینی، تحلیل شکاف­های آموزشی و توسعه کارکنان مبتنی بر رسالت و ارزیابی سیستم نظام مدیریت جانشین پروری است.

کلیدواژه‌ها


عنوان مقاله [English]

Discovering and counting the mechanisms of establishing a succession planning system in governmental organizations

نویسندگان [English]

  • Mohamad Mehdi
  • Hasan Hoseini
  • Ebrahim Hajipor
  • Amjad Ozma
Assistant Professor, Faculty of Management and Military Sciences, University of Imam Ali, Tehran, Iran.
چکیده [English]

Abstract
The present study seeks to investigate what are the necessary stages for establishing a succession management system in governmental organizations. The methodology of the present study is qualitative. The research data have been collected using free and semi-structured interviews with 19 senior managers and professors in the field of human resources. Data analysis has been performed thematically based on 3-step coding using Nvivo software.The validity of the research was confirmed based on the opinions of professors and experts in the field of human resources and the reliability of the "angulation" technique based on continuous review. The study results indicate that establishment of succession management system consists of seven main themes that occur gradually and in a process. These themes include: organizational culture-building, providing the ground for implementation of succession planning system, implementation of a committed system, determining the policies, evaluating the candidates in order to establish a meritocracy system, analysis of the educational gaps and development of staff based on the mission, and finally evaluation of the succession management system.
Introduction
In the strategy of the new millennium organizations there is a great emphasis on intangible assets. More careful studies in this area suggest that to achieve success, one must not only place people in the appropriate positions, but also identify top employees in each position (Brandi &Kall, 2005).
According to researchers in the field of organizations, especially large organizations, exploiting their potential capabilities is profitable for employees and the organization. Numerous factors can determine the success or failure of organizations. One of the main factors for success of today’s organizations can be considered human resources. Therefore, research and activity in this field will cause prosperity and self-flourishing of the organization by paying attention to intangible assets. Given the above, the present study aims to design a model of succession management system.
Case study
In this study, the governmental organizations in question have been large organizations in Tehran province in which the need to establish succession planning for development and excellence of the country seems essential.
Theoretical framework
In today’s, the supply of young human resources has gradually decreased and on the other hand, the workforce has become older, and when faced with a new change, many organizations have various ambiguities about the ability to replace their employees. With a more comprehensive perspective, succession planning represents a deliberate and systematic effort to ensure continued leadership in key positions, maintain and develop intellectual capital and knowledge in all employees for the future, encourage personal advancement, ensure stability or the “bench power” of the key personnel, provide a holistic approach to the organization’s continued effective performance, and to organize coordinated programs to develop, replace, and influence key individuals to ensure a deep talent pipeline (Schoonover, 2011).
To manage their current and future talents, today’s organizations must take effective measures at all levels;
Methodology
The present study is developmental in terms of the result, applied in terms of purpose, and qualitative in terms of data type and method. The methodology of the present study is qualitative. The research data has been collected by free and semi-structured interviews with 19 senior managers and expert professors in the field of human resources. Data analysis has been performed thematically based on 3-step coding using Nvivo software. Clarke-Braun thematic analysis method based on 3-step coding (free coding, selective coding, and axial coding) has been used for analysis.
Discussion and Results
In the present study, the analysis of the texts has been done inductively and an attempt has been made to, passing through purely objective and experimental codes and issues provide abstract issues that can explain the whole succession management system. The theoretical literature has been used as a guide to the ultimate abstract categorization. Based on the analysis of the interviews, seven main themes have been counted. These themes are in fact the body of the succession management system in the present study.
In this regard, first the basic condition which is the cultural context must be estimated because the importance of culture-building is known to everyone. Providing the context is itself a continuous and comprehensive process that can be the background for turning the succession planning system into a major goal. After preparing the executive conditions, it is necessary to determine the organizational policies so that the whole implementation process, which is a dynamic process, moves within a certain framework and can be responsive and helpful in different conditions. After determining the general policy of the organization, the candidates must be evaluated in order to establish a meritocracy system in the organization. The next step after evaluating the candidates is analysis of the gap and determination of educational needs, educational planning, development of career path and development through different methods based on that along with paying attention to staff motivation so that after development they move toward predetermined goals and be accountable to predetermined goals individually, collectively and systematically. The last step in implementation of any system is to evaluate that system in terms of efficiency and effectiveness. In fact, evaluation determines how successful the organization has been in the field of implementation. In this regard, by determining the evaluation criteria first and determining the evaluation methods and finally establishment of the PDCA cycle, the conditions must be provided to evaluate and eliminate deviations in order to achieve predetermined goals and more success.
Conclusion
In the current era, the importance of implementing the succession planning system is known to every manager and organization. In this study, the results showed that establishing a succession management system in organizations consists of seven main themes that occur in a process and gradually. It should be noted that each of the mentioned themes are the background of the previous theme in order to establish a system efficiently.

کلیدواژه‌ها [English]

  • succession management system
  • talent management
  • key positions
  • succession management system evaluation
  • three-stage-coding-based thematic analysis
  •  

    منابع فارسی

     زارعی متین،حسن؛ مقیمی،سید محمدو غفوریان یاورپناه،هادی(1392)؛ تحلیل رابطة فرهنگ سازمانی کارآفرینانه و هوش عاطفی؛ مدیریت فرهنگ سازمانی، 11(4)، 31-5.

    موغلی, علیرضا و یداللهی، سحر(1393). "بررسی تاثیر نظام مدیریت استعداد بر جانشین پروری در سازمان های دولتی شهر شیراز،"سومین کنفرانس ملی حسابداری و مدیریت، تهران،

    ابوالعلایی، بهزاد و غفاری، عباس(1384). مدیران آینده: مبانی نظری و تجارب عملی برنامه‌های استعدادیابی وجانشین پروری مدیران، انتشارات سازمان مدیریت صنعتی.

    موسی زاده زهره و عدلی، مریم( 1388)، "معیارهای انتخاب مدیران با رویکرد شایسته گزینی در نهج البلاغه،" فصلنامه اندیشه مدیریت، 3(1)،  103ـ 22.

    سلطانی، ایرج(1385). "نگاهی به توسعه‌ی منابع انسانی در سلامت اداری،" تحول اداری، 7(35/36)، 106-95.

    عادلی، علیرضا (1384)، " ارزیابی عملکرد نیروی انتظامی جمهوری اسلامی ایراندر برقراری نظم و امنیت شهرستان بم" پایان نامه کارشناسی ارشد، دانشگاه علوم انتظامی.

    رحیمی، غفور(1385). "ارزیابی عملکرد و بهبود مستمر سازمان،" مجله تدبیر، شماره 173.

     

    References

    • Abol Alaei, B and Ghaffari. A (2005). "Future Managers: Theoretical Foundations and Practical Experiences of Talent Search and Succession Management Programs", Industrial Management Organization. (In Persian)
    • Adeli, A (2005), "Evaluation of the performance of the police force of the Islamic Republic of Iran in establishing order and security in Bam" Master's thesis, University of Law Enforcement Sciences. (In Persian)
    • Alam, I. (2010), “Does service innovation process differ across cultures?” Asia Pacific Journal of Marketing and Logistics, 22(4), 460-472.
    • Cannon, J.A., &Mcgee, R. (2011). “Talent Management and Succession Planning (2nd ed.),” Chartered Institute of Personnel and Development.
    • Clarke, V. and Braun, V. (2013). “Teaching thematic analysis: Over-coming challenges and developing strategies for effective learning, The Psychologist, 26 (2). pp. 120-123.
    • Collins, J (2001). From Good to Excellent, translated by Nahid Sepehrpour, Tehran Peak Avin, 2003
    • Christian, M.S., Garza, A.S., & Slaughter, J.E. (2011). Work Engagement: A Quantitative Review and Test of its Relations with Task and Contextual Performance. Personnel Psychology, 64(1), 89-136.
    • Erdem, F.; Ozen, J. and Atsan, N. (2003). “The relationship between trust and performance,” Work Study, 52(7), 337-40.
    • Edmondson, D. R. & Hansen, J. D. (2009). “A meta-analysis between perceived organizational support and job outcomes: 20 years of research,” Journal of Business Research, 26(10), 1027-1030.
    • Helton, K. and Jackson, R. (2007), “Navigating Pennsylvania’s dynamic workforce,” International Journal of Manpower, 22(8), 736 –747.
    • Hernandez, Walter, F.; Klein, Jr, (1991). “Management development and succession planning: Lessons for health service organisations,”Journal of Management Development, 10(4),19 – 30
    • Hinden, D. R. and Tebbe, D. (2003), “Managing executive leadership transitions in nonprofits,” The Public Manager, 16-18.
    • Hui, C.; Lam, S. K. and Schaubroeck, J. (2001), “Can good citizens lead the way in providing quality service?Academy of Management Journal, ” 44(5), 988-995
    • Hunte-Cox, D. E. (2004). “Executive Succession Planning and the Organizational Learningcapacity,” George Washington University.
    • Jeanne Meister, KarieWillyerd, (june2010), “Leading Virtual Teams to Real Results,”Harvard Business Review, 20-24.
    • Kavousi, S. E., Fani. A, Danaeefard. H, Nayyeri. Sh, (2022) , “Explaining the Causes of Employee Turnover in Iranian Knowledge-Based Organization and Providing solutions: An Examination of the Role of Compensation System”, Public Management Researches, 14(53),89 - 114
    • Kathy Pennell, (2010), “The role of flexible job descriptions in succession management,”Library Management, 31(4/5), 279-290.
    • Khatri, P.; Gupta, S.; Gulati, K. and Chauhan, S. (2010), “Talent management in HR,” Journal of Management and Strategy, 1(1), 39-46.
    • Kim, Y.(2006), “Measuring the value of succession planning and management: A qualitative study of U.S.affiliates of foreign multinational companies,” For PhD Degree, The Pennsylvania State University
    • Musazadeh Z and Adli, M (2009), "Criteria for selecting managers with a selection approach in Nahj al-Balagheh", Quarterly Journal of Management Thought, 3 (1), 103-22. (In Persian)
    • Neetu Y. (2013), “Performance measurement and management frameworks,”Business Process Management Journal, 9(6), 947–971.
    • Nor KamariahKamaruddin, Zulkifli Mohamed Udin, (2009) “Supply chain technology adoption in Malaysian automotive suppliers,”Journal of Manufacturing Technology Management, 20(3), 385 – 403.
    • Pennell, K.(2010). “The role of flexible job descriptions in succession management,” Library Management, 31(4/5), 279 – 290.

    Rahimi, GH (2006). "Performance evaluation and continuous improvement of the organization," Tadbir Journal, No. 173. (In Persian)

    • Rothwell, W. J.(2010), Effective succession planning: Ensuring Leadership Continuity and Building Talent from Within(4th), New York: American Management Association
    • Romejko, M. A.(2008), Key characteristics of succession planning program at a government research center, A dissertation for the degree of doctor of education in organizational Leadership, United  State, Pepperdine  University Schoonover CS (2011).
    • Schoonover CS (2011)."Best Practices in Implementing Succession Planning".Schoonover Associates, LLC.
    • Sila, I.; Ebrahimpour, M. and Birkholz, C. (2006), “Quality in supply chains: an empirical analysis,” Supply Chain Management: An International Journal, 11(6), 491-502.
    • Seniwoliba A. J. (2015), “Succession planning: Preparing the next generation workforce for the University for Development Studies,” Research Journal of Educational Studies and Review, 1(1), 1-10.
    • Seymore, S., (2008). “Boost your business value with succession planning,”Human Resource Management International Digest, 16(4), pp. 3-5.

    Sultani, I (2006). "A Look at the Development of Human Resources in Office Health" Administrative Transformation, 7 (36/35), 106-95. (In Persian)

    Voola, R., Aron O'Cass, (2010) "Implementing competitive strategies: the role of responsive and proactive market orientations", European Journal of Marketing, Vol. 44 Iss: 1/2, pp.245 – 266.

    • Watson, R. T.; Fuller, M.; Pokras, M. and Hunt, W. G. (2009), Ingestion of Le Ad from Spent Ammunition: Implications for Wildlife and Humans, The peregrine Fund, Boise, ID.
    • Zarei, H; Moghimi, Yavarpanah, H (2013); Analyzing the relationship between entrepreneurial organizational culture and emotional intelligence; Organizational Culture Management, 11 (4), 31-5. (In Persian)
    • Zameni, D, Ghaiyoomi. A, Azazabadi .F, Mirsepassi. N, Hajiani. E (2022), Diagnosing Talent Management in Hoze-ye Honari of Islamic Advertising Organization: A Phenomenological Study, public Management Researches, 14 (53), 167 – 197.