بررسی نقش میانجی ادراک عدالت بر رابطه بین آگاهی از حقوق شهروندی و بروز رفتارهای شهروندی در سازمان

نوع مقاله: مقاله پژوهشی

نویسندگان

1 استادیار گروه مدیریت دولتی، دانشگاه پیام نور، تهران، ایران

2 دکتری مدیریت دولتی، استادیار دانشگاه مذاهب اسلامی، تهران، ایران

3 دانشیار مدیریت رفتار سازمانی، دانشگاه سمنان، سمنان، ایران

چکیده

     هدف از انجام پژوهش حاضر، بررسی تأثیر آگاهی از حقوق شهروندی بر بروز رفتارهای شهروندی و با تأکید بر نقش میانجی ادراک عدالت در سازمان می­باشد. این پژوهش از حیث هدف، کاربردی و از حیث نحوه گردآوری داده­ها، جزء پژوهش‌های توصیفی-پیمایشی می‌­باشد. جامعه آماری این پژوهش را کلیه کارکنان و مدیران (890 نفر) شاغل در یکی از وزارتخانه‌های دولتی در سال 96 تشکیل می­دهد؛ و از روش نمونه‌گیری تصادفی ساده و جدول کرجسی و مورگان (با حجم نمونه 269 نفر) جهت نمونه­گیری؛ و از پرسش­نامه­های استاندارد به‌منظور جمع­آوری داده­های موردنیاز استفاده شده است. تحلیل داده­ها با استفاده از نرم‌افزارهای SPSS و LISREL انجام شده است. شایان‌ذکر است که آگاهی از حقوق شهروندی تأثیر مستقیم و معناداری بر بروز رفتارهای شهروندی ندارد (ضریب تأثیر: 0.08)؛ ولی آگاهی از حقوق شهروندی از طریق ادراک عدالت (به‌عنوان متغیر میانجی) منجر به بروز رفتارهای شهروندی می­شود (ضریب تأثیر: 0.22). علاوه بر این، نتایج پژوهش حاکی از آن است که آگاهی از حقوق شهروندی تأثیر مثبت و معناداری بر ادراک عدالت دارد (ضریب تأثیر: 0.24)؛ ضمناً، ادراک عدالت تأثیر مثبت و معناداری بر بروز رفتارهای شهروندی دارد (ضریب تأثیر: 0.90).

کلیدواژه‌ها


عنوان مقاله [English]

Investigating the Mediating Role of Perception of Justice on the Relationship between Citizenship Rights Awareness and Accession of Citizenship Behaviors in Organization

نویسندگان [English]

  • Akbar Bahmani Choubbasti 1
  • Seyed Mehdi Mousavi Davoudi 2
  • AbbasAli Rastgar 3
1 Assistant Professor, Faculty of Public Administration, Payame Noor University, Tehran, Iran
2 Public Administration PhD., Assistant Professor, University of Islamic Denominations, Tehran
3 Associate professor of OB, Semnan University, Semnan, Iran
چکیده [English]

Abstract
Nowadays, managers of organizations try to improve the productivity of their organizations utilizing the resources that they belong. Human resources are one of the most important resources among all. Therefore, it is important to pay attention to the factors that increase the satisfaction, performance and productivity of human resources. The aim of the present study is to investigate the effect of citizenship rights awareness on accession of citizenship behaviors with the mediating role of perception of justice in organization.
Introduction
Organizational jusctice is an important factor leads to many positive consequences for organizations. Perception of justice can increase satisfaction, commitment and specially, organizational citizenship behaviors. Further, citizenship right is an important factor can be considered in organizational studies. The authors of the current study found no relevant study investigating the above mentioned variables. Therefore, the present study investigates the relationship between citizenship rights, perception of justice, and citizenship behaviors.
Case Study
Statistical population of this study includes 890 personnel (including the managers and employees) of one of the governmental ministries in 2017. According to Krejcie and Morgan table, the minimum numbr of sample size was determined as 269 people. Therefore, we distributed 300 questionaires with simple random samplying among respondent and 274 usable questinnaires were gathered.
Materials and Methods
The current study is an applied research and included among the description-survey research. Further, standard questionnaires have been utilized to gather necessary data and the data were analyzed by LISREL and SPSS software. For reliability evaluation we utilized Cronbach's alpha. For evaluating the validity of the questionnaires, we used content validity and construct validity. In order to test the content validity after devising a framework for the questionnaire, we asked 10 experts to modify it if needed. These experts evaluated all the implemented criteria in the questionnaire and confirmed it. In this research we used factor analysis for considering the structure of research. Confirmatory factor analysis was used to investigate the construction of the questionnaire.
Discussion and Results
The findings of this study show that citizenship rights awareness have positive and significant effect on perception of justice; Further, perception of justice has positive and significant effect on citizenship behaviors; Furthermore, citizenship rights awareness have no significant effect on citizenship behaviors; but citizenship rights awareness effect citizenship behaviors significantly, through perception of justice acting as mediating variable.
Conclusion
In order to achieve competitive advantages through employees, managers can improve the citizenship behaviors in organizations. The results of the current study show that perception of justice is an important factor in this regards and has mediating role between citizenship rights and citizenship behaviors.

کلیدواژه‌ها [English]

  • Citizenship Rights
  • Justice
  • Cetizenship Behavior
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